Information Technology (IT) Specialist

Position Title: Information Technology (IT) Specialist
Employee Type: Full-time, Salaried
Location: Tampa, FL

Calton & Associates is one of the nation’s long standing broker-dealers, RIA and insurance agencies servicing independent financial advisors. Founded in 1987, Calton & Associates has built a solid foundation for supporting independent financial advisors and the growth of their business. Through a comprehensive range of financial products and services, Calton & Associates helps advisors pursue the appropriate financial solutions to support a clients’ needs. With over 350 advisors and 100 offices nationwide Calton & Associates is a family friendly broker-dealer for quality advisors who want independence along with support to grow their business.

Position Overview:

The IT Specialist is responsible for supporting all aspects of the information technology needs of Calton & Associates under the direction of the Chief Financial/Information Officer.

Position Responsibilities:

  • Provision/Deprovision employees and independent contractors in multiple systems and software applications. 
  • Provide end user support and problem resolution both in-person and over the phone for desktop computers, laptops, printers and other peripheral hardware and software applications.
  • Perform networking and server maintenance.
  • Handle telecom moves, adds, changes and deletes and coordinate trouble tickets with telecom provider.
  • Handle systems administration tasks including server and workstation patching and upgrades, system backup and disaster recovery monitoring, as well as user account and security administration.
  • Assist with firm cybersecurity processes and procedures.
  • Other duties and/or special projects as assigned

Qualifications:

  • Associates or Bachelor’s degree in computer-related field.  
  • At least 2-3 years general information technology experience in a corporate setting, preferably in a financial services company.
  • Experience with Windows 2012 and higher server administration including Active Directory, Group Policy, and printer and file sharing.
  • Experience troubleshooting networking technologies DNS, DHCP, TCP/IP, VoIP.
  • Experience administering file transfer technologies such as SFTP.

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